Customer Service Advisor

2020-05-14 20:00:402020-08-05 ShortList Recruitment
Job Type Full time
Location Cheshire
Area Chester, United Kingdom Chester United Kingdom Cheshire
Sector Business Analysis
Salary £24,000
Posted Date May 14th, 2020
Advertiser Sarah Jones
Job Ref zoho_2838
Job Views 719
Description

Customer Service Advisor
Chester
£24,000


ShortList Recruitment has an opportunity for a Customer Service Advisor to
join a modern, forward thinking business just outside of Chester. The Customer
Service Advisor will be working in a vibrant, fast-paced environment. This is
the ideal position for someone with a passion for customer service and an
ambition to progress their career.

 
As a Customer Service Advisor you will
provide an efficient and effective service to customers via email and webchat
platforms.

Customer Service Advisor Responsibilities:
  • To
    respond to online customer queries efficiently and effectively

  • To
    contact customers by phone where queries require a more thorough approach

  • Detect
    fraudulent applications and activity

  • To
    project the company values in your day to day activity

  • Follow
    and understand FSA regulations

Preferred
Experience for Customer Service Advisor:

  • Worked
    in a customer facing environment

  • Dealing
    with customers over the phone and online

  • Experience
    of retail finance

  • Complaint
    management

As a
Customer Service Advisor, you will benefit from:

  • Discretionary
    bonus

  • 25 days
    holiday

  • Pension
    scheme

  • Childcare
    vouchers

  • Excellent
    progression opportunities

The
Customer Service Advisor will be paid circa £24,000 plus great benefits. The role is
located in the Chester area and is commutable from Wrexham, Wirral, Flintshire,
North Wales and Oswestry.

Click on the link to ‘APPLY’.



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