Application Support Analyst

2021-06-08 17:02:082021-07-10ShortList Recruitment
Job TypePermanent
LocationCheshire
AreaWarrington, United KingdomWarringtonUnited KingdomCheshire
SectorIT Helpdesk
Salary£45,000
Posted DateJune 8th, 2021
AdvertiserMary Fidler
Job Refzoho_3329
Job Views11
Description
Application Support Analyst
Warrington (3 days remote) 
£45,000

ShortList Recruitment is looking for an experienced Application Support Analyst to join a software house based in Warrington. They require a client-focused analyst to provide 1st and 2nd line application support to external clients.

The Application Support Analyst will deliver a high level of customer service and have the ability to deliver technical support to non-technical end-user clients.

Skills required:
  • Experience with B2B client support
  • SQL
  • MySQL
  • Excellent communication skills
  • 1st and 2nd line support
  • Outstanding customer service skills
  • Methodical and analytical approach
  • Problem-solving skills

Desirable skills for role: 
  • ITIL Foundation Certified
  • Experience of working with JIRA
  • Experience of supporting and developing SharePoint Applications
  • Understanding of release management and testing processes
  • Linux / PowerShell / Python Experience

The Application Support Analyst role will pay £45,000 which includes on call shift allowance. The role is based in Warrington with 3 days remote working and is offering a competitive salary plus great benefits. You will also receive ongoing training and individual support and recognition to enable you to achieve progression goals.

The Application Support Analyst role is commutable from Manchester, Liverpool, Chester, Frodsham, North Wales, Wigan, Runcorn.

If you are interested in this role APPLY NOW!!!

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