Software Support Engineer

2021-11-12 12:51:552022-09-13ShortList Recruitment
Job TypePermanent
AreaWarrington, United KingdomWarringtonUnited KingdomCheshire
SectorSoftware Development
Posted DateNovember 12th, 2021
Job Refzoho_3653
Job Views619
Software Support Engineer

ShortList Recruitment are working with a market leading organisation based in Warrington who are looking for a Software Support Engineer.

The right Software Support Engineer will have experience working as a 2nd/3rd Line Support and want to provide excellent technical support to Global clients.

On a daily basis the Software Support Engineer with problem solve various technical issues, working closely with the customer and developers to reach the desired solution within a timely manner.

Key Skills
  • 5+ years experience as a 2nd line support
  • Strong technical skills with an analytical approach to problem solving
  • Excellent communication skills, both verbal and written
  • Confident in handling customers concerns and issues
  • Strong focus on excellent customer service
  • Able to self-manage their workload
  • Good knowledge of large networks and security including LAN communication
  • Ability to problem solve in high pressure environment
  • Good SQL knowledge
  • Desire to learn new technologies

You will be working within a leading Global brand providing excellent customer support and have the ability to grow within the business. The Software Support Engineer role is paying up to £39,000 with fantastic benefits, including remote working. You will only be required in the office a few days a month when necessary.

Click APPLY NOW for immediate consideration!!

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