Platform Support Engineer

2022-06-23 12:52:072022-08-01ShortList Recruitment
Job TypePermanent
LocationCheshire
AreaWarrington, United KingdomWarringtonUnited KingdomCheshire
SectorIT Helpdesk
Salary£35,000
Posted DateJune 23rd, 2022
AdvertiserRobert Sharp
Job Refzoho_3990
Job Views79
Description
Platform Support Engineer
Warrington
£35,000

ShortList Recruitment are looking for a Platform Support Engineer to join a software house based in Warrington. The successful candidate will provide platform support to external clients.

The Platform Support Engineer will deliver a high level of customer service and have the ability to deliver technical support to non-technical end users.

The skills required for the role are:
  • Previous experience working within an IT support or consulting environment working with enterprise-level multi-tiered applications and supporting technologies.
  • Experience delivering service within an ITIL based service delivery model.
  • System and application administration skills in a cloud environment (preferably Microsft Azure).
  • Experience working with relational DBMS (MS SQL Server, DB2, Oracle).
  • Programming/scripting is helpful, (e.g. SQL, Java, .Net).
  • Experience with configuration and management of web/application servers (IIS, Websphere etc.).
  • Experience with IBM FileNet P8 is an asset.
  • Excellent troubleshooting and problem-solving skills
  • Experience interacting with external customers, and managing customer expectations
  • Strong system analysis skills, with the ability to gather, define and document requirements
  • Strong desire to continue learning and working with new technologies and environments

The Platform Support Engineer role is based in Warrington and is offering a salary of up to £35,000 plus great benefits. You will also receive ongoing training and individual support and recognition to enable you to achieve progression goals.

The Platform Support Engineer role is commutable from Manchester, Liverpool, Cheshire, Preston, Blackburn and Runcorn. If you are interested in this role APPLY NOW!

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