Technical Solutions Engineer

Permanent | Bellville | $149000 | REF: 4420

Technical Solutions Engineer
Remote (Eastern Time Zone)
ShortList have partnered with a leading InfoSec company in their search for a Technical Solutions Engineer
The successful Technical Solutions Engineer will work cross collaboratively with Customer Success and Sales teams to provide excellent technical service to current clients and support pre-sales activities.

What you will do:
  • Point of contact for:
    • Sales enablement
    • Adoption
    • Renewal support
  • Develop a deep understanding of client needs to propose technical solutions
  • Assist Product team in:
    • Documentation creation/development
    • Product guides
    • Training materials
  • Articulate technical concepts & solutions clearly to clients and internal teams
  • Product demo’s and workshops to showcase product capability & benefits
  • Align with Customer Experience & Channel teams to drive value & retention
Who you are:
  • Degree in Information systems, Information Security, Management or similar
  • 3+ years’ experience in a technical focussed solutions engineer role or similar
  • Track record of high-quality content creation, technical writing the ability to explain technical concepts to share-holders and decision makers.
  • Experience working with or Solid understanding of SaaS technologies
  • Located in the Eastern Time Zone to tend to clients in the same TZ.

The successful Technical Solutions Engineer will be a motivated individual looking to join a successful, growing small company. In return, the successful candidate will receive a generous salary, equity in the company and a strong benefits package.

Click APPLY NOW for immediate consideration.

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